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Apple Vs Samsung Customer Service Battle A Tale Of Two Repairs~2

153.00 $
Published date: 2024/07/17
  • Location: 22100, Winslow West, Hawaii, United States


In the high-stakes world of flagship smartphones, customer service can make or break a brand’s reputation. I decided to put Apple and Samsung to the test by intentionally damaging their most expensive devices: the iPhone 14 Pro Max and the Galaxy S23. Both phones were subjected to the same amount of force, onsite computer repair causing significant damage. This allowed me to compare their slow computer repair processes, costs, and overall customer service experiences.

#### The Apple Experience

Starting with Apple, I called their support line and was promptly connected with a representative.

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